ABOUT
ZOICX TECHNOLOGIES PVT LTD
ZOICX is a dynamic startup, driven by a vision to empower enterprises through industry-oriented VLSI courses and cutting-edge digital customer experience solutions. Our mission is to provide organizations with the tools that enable them to elevate customer engagement and accelerate business growth. We firmly believe that exceptional customer experiences are the cornerstone of building enduring relationships and fostering sustainable growth for every enterprise.
In this era of digital transformation, it is imperative for organizations to harness state-of-the-art technology. By doing so, they can achieve a high level of engagement with their customers. At ZOICX, we are committed to navigating this digital landscape, offering innovative solutions that align with the evolving needs of businesses.
Our Story
More About Us
ZOICX Technologies is founded by VLSI & Digital transformation leaders with more than 29 years of experience in area of managing customer experience delivery for global customers. We are strong engineering professionals skilled in engineering talent management, managing Global Customer experience delivery, Business Analytics, implementation of data-driven Automated support strategies, AI/ML-based employee/customer platforms deployment, mobile App based customer portal implementation, experienced in predictive, prescriptive analytics and search engine optimization strategies.
ZOICX endeavors to differentiate ourselves by offering a holistic and integrated solution that encompasses customer journey mapping, omnichannel engagement, real-time analytics, and actionable insights. Our solutions seamlessly integrates with existing systems and empowers enterprises to streamline their operations, optimize resources, and drive measurable business outcomes. As a CX focused startup, we are committed to staying at the forefront of the CX technology trends and deploying them to meet and exceed our customer expectations. We foster a culture of creativity, collaboration, and agility, enabling us to rapidly adopt new age CX technologies that keep our clients ahead of the curve.
Our Mission
Delivering Experiences that Delight and Engage
At ZOICX, our mission is to empower enterprises through industry-oriented VLSI training and cutting-edge digital customer experience solutions. We are dedicated to providing transformative solutions that elevates customer engagement and accelerate business growth. With a commitment to innovation and excellence, we aim to be the driving force behind our clients' success in the dynamic landscape of technology and customer relations.
Our Vision
Empowering Businesses, Enriching Experiences
At ZOICX, our vision is to emerge as a premier provider of cutting-edge Customer Experience (CX) platform solutions. We aspire to lead the industry by driving organizations to attain their desired business outcomes through unparalleled customer experiences. Committed to innovation and excellence, we envision a future where ZOICX is synonymous with transformative CX solutions that inspire success and foster lasting connections between businesses and their customers.
Meet the CEO
Sanjeev Srivastava
Sanjeev is a seasoned business leader with over 30 years of organizational experience. Throughout his career, he’s played key roles in customer success, service delivery, digital CX transformation and talent development for companies like Synopsys, where he served as the Director of Applications Engineering for more than two decades. At ZOICX, he’s looking to redefine the VLSI design services with custom-driven solutions.
He maintains his commitment to professional education by teaching at his alma mater, Osmania University, as an AI/ML professor, leveraging his excellent campus connections to bridge hiring needs in universities and enterprises. With a rich legacy of expertise in both the technical and business side of things, he’s passionate about grooming young talent into future leaders. Sanjeev holds a Bachelor of Technology degree from Osmania University and an MS from ENSM-St Etienne France, as well as an executive management program in Data Science/Analytics from IIM Lucknow.
